CivicPoint Advisory Privacy Policy
Effective Date: August 11, 2026
CivicPoint Advisory (“CivicPoint,” “we,” “our,” or “us”) is committed to protecting personal information and handling it responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information provided through our website.
By using this website or submitting information through one of our forms, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you contact us, request information, or sign up for CivicPoint Learning updates, including:
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Name
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Municipality or organization
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Job title or role
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Email address
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Telephone number
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Information submitted through contact forms
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Information related to service inquiries, consultations, or CivicPoint Learning launch updates
Technical and Usage Information
We may also collect limited technical and website-usage information automatically, including:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of access
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Website usage information collected through cookies or analytics tools
How We Use Your Information
We use personal information to:
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Respond to inquiries and requests for information
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Communicate about requested consulting, advisory, or educational services
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Send CivicPoint Learning updates to people who request them
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Improve our website and visitor experience
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Meet legal, regulatory, or contractual obligations
We collect only the information reasonably necessary for these purposes.
Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve the visitor experience.
You may manage cookies through your browser settings. Disabling cookies may affect certain website features.
Disclosure of Information
CivicPoint Advisory does not sell or rent personal information.
We may share information with service providers that help us operate our website, manage forms, send email communications, or deliver services you request. These providers are given access only to the information necessary to perform their services.
We may also disclose information where required or permitted by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or loss.
No method of electronic transmission or storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
Third-Party Websites
This website may link to third-party websites or services. CivicPoint Advisory is not responsible for the privacy practices, content, or security of those external sites. We encourage visitors to review the privacy policies of third-party websites before providing personal information.
Your Privacy Rights
Subject to applicable legal requirements, you may request access to or correction of personal information held by CivicPoint Advisory.
To make a privacy-related request, contact us using the information below.
Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, meet legal or regulatory obligations, resolve disputes, or enforce our agreements.
Children's Privacy
This website is intended for municipal professionals and adult learners. It is not directed toward children, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any revised policy will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or how CivicPoint Advisory handles personal information, please contact:
CivicPoint Advisory
Email: clientcare@civicpointadvisory.ca